Privacy Policy
Privacy Policy
Effective Date: 24 April 2025
At Somerschield (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws.
By using our website, www.somerschield.com, you consent to the practices described in this Privacy Policy. Where local laws require specific consent mechanisms, we will obtain your consent in the manner required by your applicable law.
1. What Personal Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and physical address.
Demographic Information: Age, gender, and location.
Technical Information: IP address, browser type, device information, and browsing behaviour.
Payment Information: Credit card details or other payment information (where applicable).
Other Information: Any additional information you voluntarily provide, such as feedback or survey responses.
2. How We Collect Personal Information
We collect personal information through:
Direct interactions (e.g., when you fill out forms, register an account, or contact us).
Automated technologies (e.g., cookies, web beacons, and analytics tools).
Third-party sources (e.g., social media platforms or service providers).
3. Legal Basis for Processing
Depending on the laws applicable in your country, we process your personal information on the following legal bases:
Your consent, where required by applicable law.
The performance of a contract to which you are a party.
Compliance with a legal obligation.
Our legitimate interests, where these are not overridden by your rights and interests.
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4. Purpose of Processing Personal Information
We process your personal information for the following purposes:
To provide and improve our services.
To communicate with you and respond to inquiries.
To process transactions and manage orders.
To personalise your experience on our website.
To comply with legal obligations and protect our rights.
For marketing purposes (with your consent, where required).
5. How We Use and Share Personal Information
We will only use or share your personal information for the purposes stated in this Privacy Policy or as required by law. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website and delivering services.
Legal Authorities: When required to comply with legal obligations or to protect our rights.
Business Partners: With your consent, for joint marketing or promotional activities.
We will never sell your personal information to third parties.
6. Cross-Border and International Data Transfers
We operate across multiple countries and may transfer your personal information to countries other than your country of residence. When we do so, we ensure that:
Adequate legal mechanisms are in place to protect your information (e.g., standard contractual clauses or intra-group data transfer agreements).
The recipient country offers an equivalent or adequate level of data protection under applicable law.
Transfers are made only to the extent necessary and in accordance with the purposes described in this Privacy Policy.
Specific transfer safeguards may vary depending on your country of residence and the applicable national law. Where required, we will obtain your explicit consent prior to any international transfer of your personal data.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant data protection authority and, where required by law, notify you directly within the timeframes prescribed by applicable law in your jurisdiction.
8. Your Rights
Depending on the data protection laws applicable in your country, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal requirements.
Objection: Object to the processing of your personal information for specific purposes.
Restriction: Request that we restrict the processing of your personal information in certain circumstances.
Portability: Request that we provide your personal information in a structured, machine-readable format (where applicable).
Withdraw Consent: Withdraw consent for processing, where consent is the legal basis.
Lodge a Complaint: Lodge a complaint with the relevant data protection authority in your country.
To exercise any of these rights, please contact us at info@somerschield.com. We will respond to your request within the timeframe required by the applicable law in your jurisdiction.
9. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Retention periods may vary depending on the legal requirements of your country of residence.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings. Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.
11. Children’s Privacy
Our website is not directed at children under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental or guardian consent. If you believe we have inadvertently collected such information, please contact us immediately at info@somerschield.com.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new legal requirements. Any changes will be posted on this page with an updated effective date. Where required by law, we will notify you of material changes in advance. We encourage you to review this policy periodically.
14. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at:
Email: info@somerschield.com
Website: www.somerschield.com
If your local data protection law requires us to designate a Data Protection Officer (DPO) or a local representative, you may direct your enquiry to the same contact address and it will be routed accordingly.
You also have the right to lodge a complaint with the data protection authority in your country.
By using www.somerschield.com, you acknowledge that you have read and understood this Privacy Policy.